A study conducted by IBM in 2020 revealed that a majority of consumers are open to modifying their shopping habits to prioritize environmental consciousness. As a result, many brands have placed a significant emphasis on sustainable marketing.
Sustainable Marketing
Sustainable marketing aims to advertise socially responsible practices, products, and services. Although eco-friendly labels typically focus on sustainable marketing initiatives, other brands can adopt its principles in their strategies. Its objective is to market a mission rather than a particular product or service.
Sustainable Marketing Strategies
1. Have a larger purpose
Usually, brands measure their success based on numerical figures, such as the revenue generated during a particular period. The amount of profit earned serves as the primary factor indicating success. Sustainability introduces a new perspective, whereby brands assess themselves by a broader criterion beyond just profit.
When building a brand, it’s important to promote something beyond your products and services, something that goes beyond any specific industry. It’s crucial to identify a distinct social mission for your brand and determine how it supports the mission. Take the time to explore and define your brand’s social mission.
Autumn Adeigbo, a fashion brand, offers clothing, accessories, and home decor products, but their stated objective on their website is to bring about a global impact on women’s lives. Female-owned production facilities and the hiring of female artisans are among the practices they employ towards achieving this mission.
2. Think ahead
The core principle of sustainability marketing is to create value that lasts over time. Frequently, brands prioritize achieving instant profits. For instance, numerous tactics such as running Google Ads and blogging can effectively attract leads.
After your lead has made a purchase and transformed into a customer, how do you cultivate loyalty and foster brand advocates? Sustainable marketing strategies focus on nurturing consumers throughout the buyer’s journey.
Building loyalty with your audience can begin with education. This can occur from the moment they first come across you on social media and even after they have completed a transaction. As an example, a food company might utilize social media to provide their audience with information regarding the significance of ethical farming; this approach could be followed up with guidance on how to recycle packaging after purchase.
3. Be customer-oriented
You could possibly be pondering, “Isn’t catering to consumers what every marketing strategy is about?”
While it would be perfect, it is not always feasible. In the conventional approach to marketing, a brand typically endeavors to promote a product or service to a customer. In contrast, consumer-focused marketing is related to comprehending the requirements of your clientele and adjusting your marketing tactics accordingly.
For instance, say your audience is craving more transparency in your sourcing practices or wants you to be more vocal on social issues. You could use that information for your next campaign. With so much competition out there, one way to stay customer-oriented is by innovating.
The story of Blockbuster and Netflix is familiar to all, serving as a warning about a significant societal change that Blockbuster was unwilling to embrace. Nevertheless, innovation need not be a grand overhaul. Minor adjustments, informed by a deep understanding of your customer’s needs, can also lead to progress.
4. Reflect sustainability in every aspect of your brand
If sustainability marketing lacks authenticity, it is ineffective. Consider the scenario where a business declares itself sustainable, but has not taken any steps to support its mission. This would result in a loss of trust from consumers, and regaining it would prove challenging for the brand.
Ensure that your brand is approaching sustainability with a comprehensive perspective.
Are you promoting sustainability while employing non-sustainable materials in your product? Are you working with companies that contradict your objectives? Does your team represent the vision you aspire to promote?
To evaluate whether your brand is in line with your intended mission, pose these inquiries. Pinpoint the aspects that require improvement and devise tactics that coincide with your mission by starting anew.
Transparency is more important to audiences than perfection. It is acceptable and even advisable to disclose areas where improvement is needed and outline proposed solutions.
Sustainable Marketing Examples
1. Thinx
Thinx is a brand of undergarments committed to offering eco-friendly alternatives for menstruation and incontinence. All of their marketing efforts revolve around this fundamental principle.
On the brand’s social media accounts, you will witness an amalgamation of product marketing, informative material, and objectives-oriented broadcasts. Genuine marketing that seems integrated into the brand, rather than something to be employed opportunistically, is crucial for long-term success. Thinx provides a wonderful model of executing it effectively.
2. Kind Socks
The founder of this apparel brand initiated it with the aim of discovering a sustainable and ethical socks company. Unlike other brands that encourage customers to buy, Kind Socks has a different strategy: encouraging them to make mindful purchases and spend less.
Although counterintuitive to some companies, prioritizing the brand’s mission can foster greater trust and brand loyalty within the target audience.
3. Pangiai
Pangiai, a company specializing in materials science, aims to contribute to environmental preservation. All of the brand’s marketing efforts revolve around this central mission, as evidenced by their latest video campaign. The brand’s objective is to shift from synthetic to organic materials, from plastic to vegetation, and from new to recycled products.
Pangiai’s advertisement is compelling because it envisions the future they aspire to accomplish and highlights the methods by which they will achieve it. The products showcased in the ad are secondary as they emphasize that the company’s mission directs its products, which is an excellent example of sustainable marketing.
4. Nada Duele
Earlier, we emphasized the significance of taking a comprehensive approach to sustainability marketing. Nada Duele embodies their mission in all aspects—from their name signifying harm-free products to the various endeavors they engage in.
By exploring their “How We Work” page, you can discover how they cooperate with a Guatemalan organization devoted to shielding the forestry field. It is crucial for your brand’s affiliations to match your principles; otherwise, you jeopardize your reliability and faith.
5. Satya + Sage
Implementing a sustainable marketing strategy can be effectively achieved through social media, which is not only one of the best but also one of the easiest ways. You can make use of various forms of content to enlighten your audience about sustainable practices and also showcase how your brand practices sustainability.
This instance from Satya + Sage, a candle business, provides suggestions on how to utilize the seed paper provided with each candle. When examining social media, take note of the inquiries and remarks made by your followers because they can guide the marketing techniques you experiment with later on.
Brands are placing more importance on sustainable marketing.
Core Principles of Sustainable Marketing
1. Consumer-focused marketing
To effectively market your small business, it is important to adopt the viewpoint of your target audience. This approach ensures that you offer your customers and potential customers exactly what they want and need. In addition to promoting your products, your marketing strategy must encompass an understanding of how and why individuals utilize them.
Instead of a one-time transaction, building long-lasting relationships with customers is possible by comprehending their priorities and offering effective solutions. Are you looking for a brand review for free? Simply answer five brief questions, and we will send a personalized report with actionable feedback and specific measures to enhance your brand.
2. Mission-driven marketing
Businesses that are guided by this principle aim to define a mission that goes beyond their product and encompasses society and the common good. Such businesses have a mission-driven approach that demonstrates their commitment to both profitability and community service.
3. Customer value marketing
According to the principle of customer value marketing, companies should focus on improving their products and services rather than prioritizing advertising and sales in their marketing strategies. Sustainable marketing endeavors to foster enduring consumer commitment, loyal patronage, and relationships by persistently enhancing the value that consumers derive from the company.
As the company delivers value to its customers, the customers reciprocate by creating value for the company.
4. Societal marketing
This principle requires businesses to balance their own requirements with the expectations of their customers and the long-term interests of both the customers and society.
If a small business is dedicated to decreasing its landfill gas emissions and environmental impact, a logical step would be to switch from plastic bags to bags that are recyclable or biodegradable. This is an illustration of how the principle can be implemented.
Societal marketing enables the positioning of a brand as a problem solver rather than a profit seeker.
5. Innovative marketing
By employing ingenious marketing techniques, an organization consistently strives to enhance its products, services, and marketing tactics. This may involve the creation of unconventional methodologies to decrease manufacturing expenses or introducing fresh technologies that elevate a product’s performance or the experience of its users.
Sustainable Marketing Importance
1. Product sustainability is a priority for customers
Customers and society receive enduring benefits, values, or positive outcomes from sustainable products.
The decisions and purchasing habits of customers are influenced by their consciousness of environmental preservation. An Accenture study revealed that 47% of shoppers would abandon brands that lack a sustainable outlook, and 17% stated that they would never return.
Furthermore, 80% of consumers state that the sustainability of products they purchase impacts their decision to buy.
2. Increased brand awareness
Companies implementing sustainable marketing techniques have a greater chance of capturing the attention and approval of environmentally-conscious communities. When individuals discover a brand that aligns with their personal values and beliefs, they are more likely to show empathy and advocate for the brand.
Through verbal communication, they may endorse the brand and provide favorable feedback that can enhance the brand’s visibility among their contacts and even to unacquainted audiences.
3. It brings more positive change to communities
For businesses to practice sustainable marketing, they must assume responsibility and be accountable. Effective sustainable marketing campaigns should not only advertise the brand, but also educate customers on social responsibility and environmental issues.
By sending messages that promote a sustainable way of life and motivate substantial transformation, they have the ability to achieve this.
4. It opens businesses to new markets
By incorporating sustainable marketing into their marketing strategy, companies can expand their reach to include a larger number of environmentally and socially conscious consumers. This enables businesses to engage with potential customers who previously may not have been interested in their products or services but are now eager to connect with a brand that aligns with their beliefs and priorities.
Your market share and revenues will ultimately increase by enlarging your customer base.
Ways to do sustainable marketing correctly
Be authentic and consistent
Authenticity is a crucial aspect for sustainable marketing to yield positive results.
If you found out a company that states its sustainability is non-existent, consumers would avoid and question its credibility. This would make it challenging for the company to re-establish customer trust.
Ensure that your brand adopts a comprehensive approach to sustainability throughout its architecture. Assess if your brand aligns with your mission by posing the following inquiries:
- Do you preach sustainability yet use unsustainable resources to build your product?
- Do you associate and collaborate with individuals or other brands that conflict with your mission?
- Does your team reflect your brand’s vision for the future?
Devise tactics that are in line with your purpose. Begin by modifying your business’s operations, sourcing materials differently, and altering your packaging methods. Do not give up, even if it proves difficult to adhere to sustainable practices and values. Identify portions of your sustainability approaches that require refinement, and persist in enhancing them.
Transparency is appreciated by audiences, even though perfection is not necessarily expected.
Pursue something beyond the bottom line
Typically, success for a business is measured by the revenue produced. But sustainable marketing involves brands assessing success using a metric other than financial gain. To build a robust brand, it’s vital to take into account factors beyond the products and services offered.
- Does your company have a clear social mission?
- What matters most to your business?
- Are you running a business purely for transactional purposes?
- How is your business affecting your local community?
Take the necessary time to respond to these questions and discover the essence that characterizes your brand’s presence.
Prioritize creating value over making a profit
Although many brands tend to prioritize immediate returns, a sustainable marketing approach involves gradually building value over time.
To have a sustainable marketing strategy, it is important to not solely concentrate on achieving sales and conversions. It is crucial to prioritize retaining customers by providing them with value at every stage of their experience.
After a customer has made a purchase, you can arrange for your email marketing to activate a message that instructs them on the correct ways to reuse or recycle your product packaging.
You could be proactive about reducing the amount of used clothing that ends up in landfills during seasonal wardrobe decluttering by allowing customers to trade in their used items (specifically from your brand) and offering them a modest discount in return.
Educate your audience
Educating your customers is a crucial element of sustainable marketing. It is imperative that you clarify the superiority of your product or service, its sustainability, and the significance of these qualities to your customers and potential buyers.
It is possible that a few prospective clients may not comprehend the superiority of one environmentally friendly item over other substitutes. Your responsibility is to create content that educates and convinces them about the advantages.