If you haven’t received formal marketing training, chances are you are unfamiliar with the 4 Ps of marketing, also known as the marketing mix. Professionals with marketing education rely on different models to carry out their work effectively, and one of the fundamental models they use is the marketing mix (or 4 Ps of marketing).
Marketing Mix
The marketing mix is a combination of tools, actions, or strategies employed by companies to advertise and distribute their products or services. While initially introduced by Professor Neil Borden, it was Edmund Jerome McCarthy who popularized the concept by introducing the 4 Ps of marketing.
The marketing mix goes beyond mere theoretical concepts; it remains a valuable tool for modern marketers. It offers a holistic perspective on the essential components of marketing a product or service, enabling marketers to comprehend how these elements can impact the effectiveness of their marketing endeavors.
Marketers can use their knowledge of the marketing mix to emphasize the strengths of their product and determine the most effective way to promote it. Additionally, comprehending the marketing mix can simplify the process for stakeholders to choose the appropriate pricing and positioning strategies for their product or service in the market.
Digital Marketing Mix
The digital marketing mix pertains to the application of the marketing mix within the realm of digital marketing. Unlike the traditional marketing mix, which primarily focuses on physical goods and services, the digital marketing mix encompasses digital products and services, including software as an example.
However, both variations of the marketing mix serve the same purpose, that is, assisting businesses in promoting and selling their goods or services.
The 4Ps of Marketing
The 4Ps of marketing serves as a framework to improve the elements of your marketing mix, which involves introducing a new product or service to the market. It enables you to determine the marketing choices concerning price, product, promotion, and place, ensuring that your offering addresses a particular customer requirement or desire.
The marketing mix and the 4Ps of marketing are frequently used interchangeably; however, it should be noted that they may not have identical meanings.
“Marketing mix” is a general phrase used to describe the different kinds of choices organizations have to make during the process of bringing a product or service to market. The 4Ps is one way – probably the best-known way – of defining the marketing mix, and was first expressed in 1960 by E. J. McCarthy in his book, “Basic Marketing – A Managerial Approach.”
The 4Ps consist of:
- Product (or Service).
- Place.
- Price.
- Promotion.
To comprehend the 4Ps effectively, it is helpful to consider the inquiries that aid in establishing your marketing mix. The following questions facilitate your understanding and definition of each of the four components:
Product/Service
What does the customer want from the product
- /service? What needs does it satisfy?
- What features does it have to meet these needs? Are there any features you’ve missed out? Are you including costly features that the customer won’t actually use?
- How and where will the customer use it?
- What does it look like? How will customers experience it?
- What size(s), color(s), and so on, should it be?
- What is it to be called?
- How is it branded?
- How is it different from products by your competitors?
- What is the most it can cost to provide and still be sold sufficiently profitably? (See also Price, below.)
Place
- Where do buyers look for your product or service?
- If they look in a store, what kind? A specialist boutique or in a supermarket, or both? Online? Or direct, via a catalog?
- How can you access the right distribution channels?
- Do you need to use a sales force? Or attend trade fairs? Or make online submissions? Or send samples to catalog companies?
- What do your competitors do, and how can you learn from that and/or differentiate?
Price
- What is the value of the product or service to the buyer?
- Are there established price points for products or services in this area?
- Is the customer price sensitive? Will a small decrease in price gain you extra market share? Or will a small increase be indiscernible, and so gain you extra profit margin?
- Where and when can you get your marketing messages across to your target market?
- Will you reach your audience by advertising online, in the press, on TV, on radio, or on billboards? By using direct marketing mailshots? Through PR? On the internet?
- When is the best time to promote? Is there seasonality in the market? Are there any wider environmental issues that suggest or dictate the timing of your market launch or subsequent promotions?
- How do your competitors do their promotions? And how does that influence your choice of promotional activity? What discounts should be offered to trade customers, or to other specific segments of your market?
- How will your price compare with your competitors?
Promotion
- Where and when can you get your marketing messages across to your target market?
- Will you reach your audience by advertising online, in the press, on TV, on radio, or on billboards? By using direct marketing mailshots? Through PR? On the internet?
- When is the best time to promote? Is there seasonality in the market? Are there any wider environmental issues that suggest or dictate the timing of your market launch or subsequent promotions?
- How do your competitors do their promotions? And how does that influence your choice of promotional activity?
Note
The order in which you define the four Ps does not really matter as long as you consider them in relation to each other. That is why you may come across a different order, such as “place, price, product, promotion,” when they are mentioned.
Using the 4Ps of Marketing
You can utilize the model to assist in determining the approach for introducing a new offer to the market. It can also serve the purpose of evaluating your current marketing strategy. Whether you are contemplating a novel or existing offer, adhere to the following guidelines in order to define and enhance your marketing mix.
Begin the analysis by identifying the specific product or service you wish to examine.
2. Proceed with answering the 4Ps questions, as explained in detail previously.
Expand your questioning by including “why” and “what if” inquiries to question your offer. Take, for instance, questioning the necessity of a specific feature for your intended audience. Additionally, ponder the possibility of reducing your price by 5 percent or providing a wider range of colors. Reflect on the reasoning behind selling through wholesalers rather than direct channels, and consider the alternative of enhancing public relations in lieu of relying solely on online advertising.
Tip:
Ensure that your answers are grounded in reliable information and factual evidence. If you have any reservations about your assumptions, determine the market research, as well as the data and statistics, that you may need to collect.
After establishing a clear marketing mix, it is advisable to assess the overall offer from the customer’s viewpoint by posing customer-oriented inquiries. These questions include: Does the product fulfill their requirements? (Product.) Can they easily find it at their preferred shopping locations? (Place.) Will they consider the pricing reasonable? (Price.) Will the marketing efforts effectively reach them? (Promotion.)
1. Continue inquiring and implementing modifications to your mix until you feel content with having maximized your marketing mix, considering the information and data you have at hand. 2. Persist in questioning and adjusting your mix until you reach a point of satisfaction with having optimized your marketing mix, utilizing the available information and statistics. 3. Don’t stop asking questions and implementing alterations to your mix until you are convinced that you have fully optimized your marketing mix based on the information and factual data accessible to you. 4. Keep questioning and refining your mix until you are confident that you have achieved the best possible optimization of your marketing mix, taking into account the information and figures you have in hand.
Regularly review your marketing mix to adapt to the changing needs and growth of your product or service and its market in a dynamic competitive environment.
Some Alternative Marketing Models
The marketing mix is not the only marketing model available. There are several other successful models, including both traditional and innovative approaches. Here are examples of a few:
The 7 Ps
The marketing mix was broadened in 1981 when Booms and Bitner introduced three new elements. This led to the term “7 Ps” being used by some individuals. The added elements include people, processes, and physical evidence. In order to execute the 7 Ps, marketers must incorporate these seven factors (including the original 4 Ps) to develop an effective marketing strategy.
Loyalty ladder
In this marketing framework, brands rely on customer advocacy to advertise their business. Marketers cultivate potential customers, prioritize retaining them, and eventually convert them into brand advocates who, in return, promote the product without any expense for the brand.
Segmentation, targeting, and positioning
In this model, marketers utilize the variations among their audience and deliver personalized marketing to each segment. The audience can be divided or categorized based on demographics, geography, lifestyle, or other criteria selected by marketers. Consequently, diverse marketing strategies are devised to target each group, while ensuring that the brand is presented in a manner that resonates with them.
AIDA
AIDA is an acronym that represents attention, interest, desire, and action, and is utilized by marketers to engage potential customers. The process commences with capturing their attention to generate leads, cultivating their interest, fueling the desire to make a purchase, and ultimately guiding them towards taking action by making a purchase.
Ads, landing pages, and SEO articles can be used to capture the interest of potential customers. However, to generate further interest, additional measures such as nurturing newsletters can be employed. In order to intensify the desire for purchase and motivate customers to take action, brands may require the utilization of testimonials, showcasing demos, or incorporating other types of content that are aimed towards the bottom-of-the-funnel.
Side notes
There are numerous approaches to marketing strategy in the exciting field of marketing due to the abundance of models at hand. When planning their marketing strategy, marketers must take into account four elements known as the marketing mix or the 4 Ps: product, price, place, and promotion.
In order to fully benefit from this model, you will need to:
- Examine what makes your product unique to your target audience
- How best to price your product or service
- Where to sell your product and which marketing channels to use
- Decide on the best ways to promote and distribute your product or service